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Support Forum · Home Olympus Support Distorted images

Distorted images

It has come to my attention, that it is possible images can become distorted if they are uploaded incorrectly. For instance, you may see something like this:

This is quite odd, but luckily, there is an easy solution. The reason this has occured is because the image files were uploaded in ASCII format, which is basically a format best used for text based files.

To rectify the problem, re-upload only your forums image files using your FTP client. Before re-uploading them though, set your FTP client to "AUTO" mode - which is when the FTP client chooses the best format to upload an individual file. An example of what to look for is in the image below (note: this was for SmartFTP, it may differ between FTP clients)

You would select "AUTO" (the button the yellow box points to) and proceed to re-upload the image files.